Consumers

Consumer council furious at construction company

The Consumer Council of Fiji has received a total of sixteen complaints against a local operating construction company. In a statement, the Consumer Council of Fiji CEO Premila Kumar said a number of consumers have suffered financial loss at the hands of the company, which accepted money from them but failed to deliver services. KUMAR: […]

Nacanieli Tuilevuka

August 8, 2016 6:55 am

The Consumer Council of Fiji has received a total of sixteen complaints against a local operating construction company.

Premila Kumar, Chief Executive Officer of Consumer Council of Fiji (FILE)
Premila Kumar, CEO of Consumer Council of Fiji. (FILE)

In a statement, the Consumer Council of Fiji CEO Premila Kumar said a number of consumers have suffered financial loss at the hands of the company, which accepted money from them but failed to deliver services.

KUMAR: “Melbourne Building Works abandoned these aggrieved consumers after taking money for jobs ranging from building and repairing of houses to kitchen remodeling. To date, the Council has received 16 complaints with a monetary value of $76,899.”

Kumar said customers have ended up paying from $700 to $25,000 for construction services, kitchen remodelling and office upgrades.

KUMAR: “One complainant made a payment of $25,240 to the company on the 11 and 14 November 2014. The joinery and tiling works were supposed to be completed by Christmas 2014 as he was advised by the company. However, the company did not honour the obligation as a service provider and the work was not finished. The tiling works remain pending together with an unfinished sink cabinet till today.”

“A third complaint was lodged by a complainant who paid $700 for minor carpentry works and the replacement of a door in March 2015. The carpentry works were completed but the company has failed to provide the replacement door, to date.”

Kumar said the Consumer Council of Fiji is concerned with the company’s unethical business practises and is urging consumers to refrain from hiring its services.

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