Business

Sky Pacific to transition from Fiji TV to Digicel on the 1st of April

Digicel Fiji expects to take control of Sky Pacific from Friday, April 1st, 2016. The transition of the ownership of Sky Pacific to the Digicel business follows last year’s announcement of the agreement to acquire the Sky Pacific operations. The government granted Digicel three licenses to operate two weeks ago. In a statement from Digicel, […]

Peni Shute

March 21, 2016 4:46 pm

Digicel Fiji expects to take control of Sky Pacific from Friday, April 1st, 2016. The transition of the ownership of Sky Pacific to the Digicel business follows last year’s announcement of the agreement to acquire the Sky Pacific operations.

The government granted Digicel three licenses to operate two weeks ago.

In a statement from Digicel, Chief Executive Officer of Digicel Fiji, Mr. Darren McLean said Digicel always looks to deliver the best of the best for its customers and will plan to raise the bar for Pay TV through Sky Pacific.

The start of this is the introduction of two new channels soon after Digicel takes over operations on April 1st – TVWAN and TVWAN Sports. The inclusion of TVWAN Sports means that viewers will now be able to enjoy high quality sports events 24 hours a day. The other channel, TVWAN will have a range of regional and international news, some popular TV soap operas and drama serials and plenty of other great programs. This channel will also include lifestyle and business stories from the Pacific.

Improvements to the channel lineup are being planned and Digicel is in discussions with various international content providers to acquire high quality TV shows and channels to boost the service and add value for our Sky Pacific customers. Only Sky Pacific will broadcast every Super Rugby match and the SANZAR Rugby Championship live on the Sky Pacific platform. All games on the popular HSBC World Rugby 7s Series, including the 7s events in Hong Kong, Singapore, London and Paris will be screened live on the Super Channel on Sky Pacific.

Existing Sky Pacific customers will enjoy the new content without any action required.

Additionally, Digicel has plans to improve customer service with a centralised Customer Care center which will soon be operational and equipped to handle Sky Pacific enquiries. Payment processes will also be improved with additional payment options and locations being planned.

These improvements will be announced over the coming weeks.

In the meantime, Sky Pacific customers do not need to do anything different and payments should continue to be made to Sky as normal.

Another important change relates to Section 42A of the Media Industry Development Decree (2010), which restricts any local content from being carried on Sky Pacific after Digicel takes control.

In order to comply with the Decree, Digicel is required to remove Fiji One and the Pacific Channel from the Sky Pacific line up effective from April 1st, 2016.

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