January 5, 2017 10:45 am

HFC Bank to focus on improving retail presence

Locally-owned HFC Bank plans to focus on its retail business with structural changes, expansion programs and enhanced service delivery in 2017.

HFC Bank CEO, Mr Ross Munn said the bank would open its main branch in Ganilau House and relocate its Nakasi branch from Tebara Plaza to the new Rup’s Bazaar complex in Nakasi.

MUNN: “Both the branches are expected to be operational by April 2017. These expansions will provide more accessibility to our retail and business customers.  We are also looking at extending banking hours for our customers at our new Nakasi branch once operational,”

According to the CEO, HFC was also planning a branch in Ba.

MUNN: “With these expansion plans and to be more customer-centric, equal attention will be given to the compliance, risk management, asset quality and governance of the Bank,”

The CEO added that HFC had continuously reviewed its products and services last year, which included:

  • Trade Finance Facility
  • Savings Deposit products
  • Viti Drua Premium savings account at 2.43%interest
  • Saturday banking since last August.